{"id":2812,"date":"2020-07-13T14:50:24","date_gmt":"2020-07-13T14:50:24","guid":{"rendered":"https:\/\/onebyselmaadam.com\/centro-de-ayuda-one\/"},"modified":"2020-07-22T15:42:28","modified_gmt":"2020-07-22T15:42:28","slug":"one-help-center","status":"publish","type":"page","link":"https:\/\/onebyselmaadam.com\/en\/one-help-center\/","title":{"rendered":"ONE Help center"},"content":{"rendered":"<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h1 style=\"text-align: center;\">ONE HELP CENTER<\/h1>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='contact'  class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  avia-builder-el-1  el_after_av_textblock  el_before_av_section   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2812'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding first  avia-builder-el-2  el_before_av_one_half  avia-builder-el-first  \" style='border-radius:0px; '><div  class=\"togglecontainer  av-elegant-toggle toggle_close_all  avia-builder-el-3  avia-builder-el-no-sibling \" >\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#consulta\" class=\"toggler  hasCustomColor av-inherit-font-color  av-inherit-border-color \"  itemprop=\"headline\"  style='color: #000000; border-color: #000000; '  role=\"tab\" tabindex=\"0\" aria-controls=\"consulta\">I have a question and<br \/>\nI want to ask you<span class=\"toggle_icon\" style='border-color:#000000;'>        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"consulta-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color  av-inherit-font-color  av-inherit-border-color \"  itemprop=\"text\"  style='color: #000000; border-color: #000000; ' ><p>Fill out this form if you want to ask any question that you have not been able to solve in <a href=\"#faq\"><strong>Frequently Asked Questions<\/strong><\/a>.<\/p>\n<form action=\"https:\/\/onebyselmaadam.com\/en\/one-help-center\/\" method=\"post\"  class=\"avia_ajax_form av-form-labels-hidden   avia-builder-el-4  avia-builder-el-no-sibling  av-custom-form-color av-dark-form \" data-avia-form-id=\"1\" data-avia-redirect='' ><fieldset><p class=' first_form  form_element form_fullwidth' id='element_avia_1_1'><label for=\"avia_1_1\">Name <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_1_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_1\" value=\"\"  placeholder='Name*'\/><\/p><p class=' first_form  form_element form_fullwidth' id='element_avia_2_1'><label for=\"avia_2_1\">Email <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_2_1\" class=\"text_input is_email\" type=\"text\" id=\"avia_2_1\" value=\"\"  placeholder='Email*'\/><\/p><p class=' first_form  form_element form_fullwidth' id='element_avia_3_1'>\t <label for=\"avia_3_1\" class=\"textare_label hidden textare_label_avia_3_1\">Message <abbr class=\"required\" title=\"required\">*<\/abbr><\/label>\t <textarea  placeholder='Message*' name=\"avia_3_1\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_3_1\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_4_1\" class=\"hidden \" id=\"avia_4_1\" value=\"\" \/><\/p><p class='   form_element form_fullwidth av-last-visible-form-element' id='element_avia_5_1'>    <span class='value_verifier_label'>3 + 0 = ?<\/span>    <input name=\"avia_5_1_verifier\" type=\"hidden\" id=\"avia_5_1_verifier\" value=\"477747837\"\/><label for=\"avia_5_1\">Please prove that you are human by solving the equation <abbr class=\"required\" title=\"required\">*<\/abbr><\/label>    <input name=\"avia_5_1\" class=\"text_input captcha\" type=\"text\" id=\"avia_5_1\" value=\"\"\/><\/p><p class='av_form_privacy_check av_contact_privacy_check first_form  form_element form_fullwidth' id='element_avia_6_1'>    <input  name=\"avia_6_1\" class=\"input_checkbox is_empty\" type=\"checkbox\" id=\"avia_6_1\" value=\"true\"\/><label class=\"input_checkbox_label\" for=\"avia_6_1\">I have read and accept the <a href=\"https:\/\/onebyselmaadam.com\/privacy-policy\/\" itemprop=\"url\">Privacy policy<\/a> <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Send\" class=\"button\"  data-sending-label=\"Sending\"\/><\/p><\/fieldset><div class=\"avia-disabled-forn\">This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.<\/div><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div>\n            <\/div>        <\/div>    <\/div><\/section>\n<\/div><\/div><div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding   avia-builder-el-5  el_after_av_one_half  avia-builder-el-last  \" style='border-radius:0px; '><div  class=\"togglecontainer  av-elegant-toggle toggle_close_all  avia-builder-el-6  avia-builder-el-no-sibling \" >\n<section class=\"av_toggle_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\"  >    <div class=\"single_toggle\" data-tags=\"{All} \"  >        <p data-fake-id=\"#producto-personalizado\" class=\"toggler  hasCustomColor av-inherit-font-color  av-inherit-border-color \"  itemprop=\"headline\"  style='color: #000000; border-color: #000000; '  role=\"tab\" tabindex=\"0\" aria-controls=\"producto-personalizado\">I want you to make a personalized product for me<span class=\"toggle_icon\" style='border-color:#000000;'>        <span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p>        <div id=\"producto-personalizado-container\" class=\"toggle_wrap \"  >            <div class=\"toggle_content invers-color  av-inherit-font-color  av-inherit-border-color \"  itemprop=\"text\"  style='color: #000000; border-color: #000000; ' ><p>If you are feeling inspired and you want us to create a totally personalized piece for you, fill out this form explaining in detail everything about it, materials, color, if you want a chain or cord, etc &#8230; If you also want us to use a personal material (a hair, some shell that you collected on your vacation, the first baby tooth, &#8230;) leave us your phone number and we&#8217;ll contact you to explain how to send it to us.<\/p>\n<form action=\"https:\/\/onebyselmaadam.com\/en\/one-help-center\/\" method=\"post\"  class=\"avia_ajax_form av-form-labels-hidden   avia-builder-el-7  avia-builder-el-no-sibling  av-custom-form-color av-dark-form \" data-avia-form-id=\"2\" data-avia-redirect='' ><fieldset><p class=' first_form  form_element form_fullwidth' id='element_avia_1_2'><label for=\"avia_1_2\">Name <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_1_2\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_2\" value=\"\"  placeholder='Name*'\/><\/p><p class=' first_form  form_element form_fullwidth' id='element_avia_2_2'><label for=\"avia_2_2\">Phone<\/label> <input name=\"avia_2_2\" class=\"text_input \" type=\"text\" id=\"avia_2_2\" value=\"\"  placeholder='Phone'\/><\/p><p class=' first_form  form_element form_fullwidth' id='element_avia_3_2'><label for=\"avia_3_2\">Email <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_3_2\" class=\"text_input is_ext_email\" type=\"text\" id=\"avia_3_2\" value=\"\"  placeholder='Email*'\/><\/p><p class=' first_form  form_element form_fullwidth' id='element_avia_4_2'><label for=\"avia_4_2\">ONE Shop reference number\u00b9<\/label> <input name=\"avia_4_2\" class=\"text_input \" type=\"text\" id=\"avia_4_2\" value=\"\"  placeholder='ONE Shop reference number\u00b9'\/><\/p><p class=' first_form  form_element form_fullwidth' id='element_avia_5_2'>\t <label for=\"avia_5_2\" class=\"textare_label hidden textare_label_avia_5_2\">Describe here how you want your piece to be <abbr class=\"required\" title=\"required\">*<\/abbr><\/label>\t <textarea  placeholder='Describe here how you want your piece to be*' name=\"avia_5_2\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_5_2\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_6_2\" class=\"hidden \" id=\"avia_6_2\" value=\"\" \/><\/p><p class='   form_element form_fullwidth av-last-visible-form-element' id='element_avia_7_2'>    <span class='value_verifier_label'>3 + 1 = ?<\/span>    <input name=\"avia_7_2_verifier\" type=\"hidden\" id=\"avia_7_2_verifier\" value=\"534545472\"\/><label for=\"avia_7_2\">Please prove that you are human by solving the equation <abbr class=\"required\" title=\"required\">*<\/abbr><\/label>    <input name=\"avia_7_2\" class=\"text_input captcha\" type=\"text\" id=\"avia_7_2\" value=\"\"\/><\/p><p class='av_form_privacy_check av_contact_privacy_check first_form  form_element form_fullwidth' id='element_avia_8_2'>    <input  name=\"avia_8_2\" class=\"input_checkbox is_empty\" type=\"checkbox\" id=\"avia_8_2\" value=\"true\"\/><label class=\"input_checkbox_label\" for=\"avia_8_2\">I have read and accept the <a href=\"https:\/\/onebyselmaadam.com\/privacy-policy\/\" itemprop=\"url\">Privacy policy<\/a> <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form2\" \/><input type=\"submit\" value=\"Send\" class=\"button\"  data-sending-label=\"Sending\"\/><\/p><\/fieldset><div class=\"avia-disabled-forn\">This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.<\/div><\/form><div id=\"ajaxresponse_2\" class=\"ajaxresponse ajaxresponse_2 hidden\"><\/div>\n<p>1. Write here the ONE Shop reference number that appears on the product page if you want to take as a reference one of our models.<\/p>\n            <\/div>        <\/div>    <\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='faq'  class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  avia-builder-el-8  el_after_av_section  avia-builder-el-last   container_wrap fullsize' style=' '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2812'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h2 style=\"text-align: center;\">FREQUENTLY ASKED QUESTIONS<\/h2>\n<\/div><\/section>\n<div  class=\"tabcontainer   sidebar_tab sidebar_tab_left border_tabs  avia-builder-el-10  el_after_av_textblock  avia-builder-el-last \">\n\n<section class=\"av_tab_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >    <div aria-controls=\"1\" role=\"tab\" tabindex=\"0\" data-fake-id=\"#1\" class=\"tab active_tab\"  itemprop=\"headline\" >SHIPPING AND DELIVERIES<\/div>\n    <div id=\"1-container\" class=\"tab_content active_tab_content\" aria-hidden=\"false\">\n        <div class=\"tab_inner_content invers-color\"  itemprop=\"text\" >\n<ul>\n<li>\n<h3>How do we ship?<\/h3>\n<\/li>\n<\/ul>\n<p>The shipment is made through the Post Office Correos (Sociedad Estatal de Correos y Tel\u00e9grafos, S.A) by ordinary mail.<\/p>\n<ul>\n<li>\n<h3>How long does the product take to reach the customer?<\/h3>\n<\/li>\n<\/ul>\n<p>From the order is made until it is finished it takes 2 to 3 days.<br \/>\nThe shipping process is done at the post office immediately the piece is finished and properly packed.<br \/>\nThe time is usually several days depending on the distance from the place of shipment (Almussafes) to the destination, this depends on the effectiveness of ordinary mail.<br \/>\n<strong>ONE<\/strong> will provide you with the tracking code.<\/p>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"av_tab_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >    <div aria-controls=\"2\" role=\"tab\" tabindex=\"0\" data-fake-id=\"#2\" class=\"tab \"  itemprop=\"headline\" >PAYMENT<\/div>\n    <div id=\"2-container\" class=\"tab_content \" aria-hidden=\"true\">\n        <div class=\"tab_inner_content invers-color\"  itemprop=\"text\" >\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Which are the payment methods?<\/h3>\n<p>You can pay as:<\/p>\n<ul>\n<li>Bank transfer.<\/li>\n<li>PayPal.<\/li>\n<li>Credit card through PayPal.<\/li>\n<\/ul>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"av_tab_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >    <div aria-controls=\"3\" role=\"tab\" tabindex=\"0\" data-fake-id=\"#3\" class=\"tab \"  itemprop=\"headline\" >EXCHANGES AND RETURNS<\/div>\n    <div id=\"3-container\" class=\"tab_content \" aria-hidden=\"true\">\n        <div class=\"tab_inner_content invers-color\"  itemprop=\"text\" >\n<ul>\n<li>\n<h3>How do we make the exchanges and returns?<\/h3>\n<\/li>\n<\/ul>\n<p>You can return your purchases for 14 days from the time you receive your order, being able to request a refund or an exchange.<\/p>\n<p>To be eligible for a return, the item must be unused and in the same condition you received it. It must also be in its original packaging along with a receipt or proof of purchase.<\/p>\n<p>Once you have sent us the e-mail to onebyselmaadam@gmail.com requesting the return, we will give you the necessary instructions so that you can send it correctly to our facilities.<\/p>\n<p>Once your return is received and inspected, we will send you an email to inform you that we have received the product and whether or not we have approved your refund.<\/p>\n<p>The refund will be only for the value of the returned piece to which we will have to subtract our shipping costs.<\/p>\n<p>You will be responsible for the payment of shipping costs for the return of the item.<\/p>\n<p>Si en condiciones normales no recibes el producto dentro de los 70 d\u00edas posteriores a la realizaci\u00f3n de tu pedido, tienes derecho a solicitar la devoluci\u00f3n del importe.<\/p>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"av_tab_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >    <div aria-controls=\"4\" role=\"tab\" tabindex=\"0\" data-fake-id=\"#4\" class=\"tab \"  itemprop=\"headline\" >SIZE GUIDE FOR RINGS<\/div>\n    <div id=\"4-container\" class=\"tab_content \" aria-hidden=\"true\">\n        <div class=\"tab_inner_content invers-color\"  itemprop=\"text\" >\n<h3>Size guide<\/h3>\n<h4>How to measure<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-666 alignnone\" src=\"https:\/\/onebyselmaadam.com\/wp-content\/uploads\/2019\/12\/diametro-interno-anillo.jpg\" alt=\"diametro-interno-anillo\" width=\"194\" height=\"137\" srcset=\"https:\/\/onebyselmaadam.com\/wp-content\/uploads\/2019\/12\/diametro-interno-anillo.jpg 300w, https:\/\/onebyselmaadam.com\/wp-content\/uploads\/2019\/12\/diametro-interno-anillo-260x185.jpg 260w\" sizes=\"(max-width: 194px) 100vw, 194px\" \/><\/p>\n<p>Before buying the ring, you should know what your size is. If you already have a ring you can measure its diameter, as shown in the image.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-667\" src=\"https:\/\/onebyselmaadam.com\/wp-content\/uploads\/2019\/12\/circunferencia-del-dedo-300x213.jpg\" alt=\"circunferencia-del-dedo\" width=\"197\" height=\"140\" srcset=\"https:\/\/onebyselmaadam.com\/wp-content\/uploads\/2019\/12\/circunferencia-del-dedo-300x213.jpg 300w, https:\/\/onebyselmaadam.com\/wp-content\/uploads\/2019\/12\/circunferencia-del-dedo-768x545.jpg 768w, https:\/\/onebyselmaadam.com\/wp-content\/uploads\/2019\/12\/circunferencia-del-dedo-260x185.jpg 260w, https:\/\/onebyselmaadam.com\/wp-content\/uploads\/2019\/12\/circunferencia-del-dedo-705x501.jpg 705w, https:\/\/onebyselmaadam.com\/wp-content\/uploads\/2019\/12\/circunferencia-del-dedo-600x426.jpg 600w, https:\/\/onebyselmaadam.com\/wp-content\/uploads\/2019\/12\/circunferencia-del-dedo.jpg 800w\" sizes=\"(max-width: 197px) 100vw, 197px\" \/><\/p>\n<p>If you do not have a ring on hand you can know the size of it by measuring the circumference of your finger, as shown in the image.<\/p>\n<p>Once you have the measurement taken, check it with the table to know which ring to buy. If in doubt, if the measurement is between two scales, you should always choose the largest measurement.<\/p>\n<table id=\"size-chart\">\n<tbody>\n<tr>\n<th>Internal diameter in mm<\/th>\n<th>Size<\/th>\n<th>Circumference in cm<\/th>\n<\/tr>\n<tr>\n<td>14<\/td>\n<td>4<\/td>\n<td>4,5 cm<\/td>\n<\/tr>\n<tr>\n<td>14,3<\/td>\n<td>5<\/td>\n<td>4,6 cm<\/td>\n<\/tr>\n<tr>\n<td>15<\/td>\n<td>7<\/td>\n<td>4,7 cm<\/td>\n<\/tr>\n<tr>\n<td>15,3<\/td>\n<td>8<\/td>\n<td>4,8 cm<\/td>\n<\/tr>\n<tr>\n<td>15,6<\/td>\n<td>9<\/td>\n<td>4,9 cm<\/td>\n<\/tr>\n<tr>\n<td>15,9<\/td>\n<td>10<\/td>\n<td>5,0 cm<\/td>\n<\/tr>\n<tr>\n<td>16,2<\/td>\n<td>11<\/td>\n<td>5,1 cm<\/td>\n<\/tr>\n<tr>\n<td>16,5<\/td>\n<td>12<\/td>\n<td>5,2 cm<\/td>\n<\/tr>\n<tr>\n<td>16,8<\/td>\n<td>13<\/td>\n<td>5,3 cm<\/td>\n<\/tr>\n<tr>\n<td>17,2<\/td>\n<td>14<\/td>\n<td>5,4 cm<\/td>\n<\/tr>\n<tr>\n<td>17,5<\/td>\n<td>15<\/td>\n<td>5,5 cm<\/td>\n<\/tr>\n<tr>\n<td>17,8<\/td>\n<td>16<\/td>\n<td>5,6 cm<\/td>\n<\/tr>\n<tr>\n<td>18,1<\/td>\n<td>17<\/td>\n<td>5,7 cm<\/td>\n<\/tr>\n<tr>\n<td>18,4<\/td>\n<td>18<\/td>\n<td>5,8 cm<\/td>\n<\/tr>\n<tr>\n<td>18,8<\/td>\n<td>19<\/td>\n<td>5,9 cm<\/td>\n<\/tr>\n<tr>\n<td>19,1<\/td>\n<td>20<\/td>\n<td>6,0 cm<\/td>\n<\/tr>\n<tr>\n<td>19,4<\/td>\n<td>21<\/td>\n<td>6,1 cm<\/td>\n<\/tr>\n<tr>\n<td>19,7<\/td>\n<td>22<\/td>\n<td>6,2 cm<\/td>\n<\/tr>\n<tr>\n<td>20<\/td>\n<td>23<\/td>\n<td>6,3 cm<\/td>\n<\/tr>\n<tr>\n<td>20,3<\/td>\n<td>24<\/td>\n<td>6,4 cm<\/td>\n<\/tr>\n<tr>\n<td>20,6<\/td>\n<td>25<\/td>\n<td>6,5 cm<\/td>\n<\/tr>\n<tr>\n<td>21<\/td>\n<td>26<\/td>\n<td>6,6 cm<\/td>\n<\/tr>\n<tr>\n<td>21,3<\/td>\n<td>27<\/td>\n<td>6,7 cm<\/td>\n<\/tr>\n<tr>\n<td>21,6<\/td>\n<td>28<\/td>\n<td>6,8 cm<\/td>\n<\/tr>\n<tr>\n<td>22<\/td>\n<td>29<\/td>\n<td>6,9 cm<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"av_tab_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" >    <div aria-controls=\"5\" role=\"tab\" tabindex=\"0\" data-fake-id=\"#5\" class=\"tab \"  itemprop=\"headline\" >MAINTENANCE AND CARE<\/div>\n    <div id=\"5-container\" class=\"tab_content \" aria-hidden=\"true\">\n        <div class=\"tab_inner_content invers-color\"  itemprop=\"text\" >\n<ul>\n<li>\n<h3>What is the maintenance and care of resin and wood articles?<\/h3>\n<\/li>\n<\/ul>\n<p>The jewels made with resin and natural elements are durable and resistant, to preserve them as the first day I recommend some basic care:<\/p>\n<ul>\n<li>Occasionally clean them with a soft cloth to remove any traces of dust and other impurities, then with another impregnated with a little soapy water, clean and dry with a soft cloth. Do not use alcohol or other solvent, as this can damage the shiny surface.<\/li>\n<li>It is not recommended the contact with:<\/li>\n<li>Water: Avoid humidity, showers and excessive sweating.<\/li>\n<li>Chemicals: The resin is not chemical friendly, so keep it away from cleaning products like detergents, air fresheners, etc.<\/li>\n<li>Avoid directly spraying perfumes, deodorants, hairsprays, etc.<\/li>\n<li>Do not expose the shiny surface to the action of acetone. Contact with nail polish is very harmful.<\/li>\n<li>Heat sources: Avoid exposing parts to extreme heat sources or sunbathing with them.<\/li>\n<\/ul>\n<ul>\n<li>\n<h3>What to do if my jewel loses its shine?<\/h3>\n<\/li>\n<\/ul>\n<ul>\n<li>You can clean the piece with a cloth moistened with soapy water, dry and then gently rub with another one impregnated with olive oil or baby oil.<\/li>\n<li>For a more professional finish, wipe off the jewel surface with a cloth and then apply a thin layer of wax to polish a small area of \u200b\u200bthe surface. Spread and polish with a microfiber cloth.<\/li>\n<\/ul>\n<ul>\n<li>\n<h3>What is the maintenance and care of my item if it also contains wood?<\/h3>\n<\/li>\n<\/ul>\n<ul>\n<li>The treatment and care of a resin and wood jewel is the same as if it is only resin, with the difference that after cleaning it with a damp cloth you should let it dry naturally.<\/li>\n<li>It can also be polished with olive oil or baby skin care oil, or with polishing wax with a microfiber cloth.<\/li>\n<\/ul>\n<ul>\n<li>\n<h3>How to save and preserve the pieces?<\/h3>\n<\/li>\n<\/ul>\n<p>In order for the jewel to be kept like new, it is advisable to store them when they are not used in boxes, sachets or in the original packaging to avoid being exposed to shocks, scratches, direct sunlight, humidity, extreme heat sources, etc.<\/p>\n<ul>\n<li>\n<h3>\u00bfDe qu\u00e9 est\u00e1n hechos los anillos?<\/h3>\n<\/li>\n<\/ul>\n<ul>\n<li>We use special premium transparent epoxy resin for jewelry.<\/li>\n<li>The rings are made of pine, holm oak, cherry, beech and resin<\/li>\n<li>Production time 2-3 days.<\/li>\n<li>The rings are handmade and exact repetition is not possible so they are unique and personalized pieces.<\/li>\n<li>The size can be any within the scale provided.<\/li>\n<\/ul>\n\n        <\/div>\n    <\/div>\n<\/section>\n\n<\/div>\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - 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